Response + Responsibility = Quality

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Nearly two decades in the security industry have yielded observation of two important components of customer service often overlooked in our industry.

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Responsibility

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This applies to equipment, software, and installation hardware provided to our customers during installation; as well as responsibility for service, integration, and updating of customer’s existing components and software. Though 1PointUSA may not have participated in your original design/installation; as our customer, you will benefit from our knowledge and experience with systems product knowledge, installation, and integration.

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Response

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At 1PointUSA “any time night or day, any day of the year” means you call, and we respond.

Response to you will be by a 1PointUSA employee. Our company was founded on a simple principle: that we would not grow at a pace beyond our capability to take care of our Customers’ needs with the best technicians.

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Quality

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 “The standard of measure against other things of a similar kind“.

The terms “Responsibility” and “Response” broadly encompass what we at 1PointUSA endeavor to maintain in every business interface. Be secure.